Let me start by telling you my situation. I recently filed chapter 7. After being turned down at Lee Nissan of Panama City. And Bay Auto of Panama City. And a few more that ended up putting 9 inquirys on my credit with no help. I received a letter from Jim Cook and was told to call Steve Slaten. So the following day i called and spoke with Steve. After giving him some info. I figured i wouldnt hear back from him. Steve called me back in about 15 mins told me i was approved. Said i should go on line and look at there inventory. Wanting a truck and really needing one. Steve told me straight up. In order to get a truck i was going to need some money down. So i looked at the cars and found one i liked. The following day i received a texted from Steve it was a picture of a beautiful black f150 4x4. Steve told me i could get it. And not only did i purchase this truck. Steve brought it to my front door. So i never seen the car lot or the place of bussiness. But if there place is anything like the people they have working for them. Then its definitely a place i will visit. Thank you Steve for going the extra mile to get me what i wanted and needed.
from one of our customers: "Ricky from service was the rudest person we ever had to deal with." We will be telling all our customers to never go back to there. It was suppose to be a very simple transaction and he made if difficult and time consuming
We love our new Ford Escape! Salesman was awesome and catered to our every need. The overall experience here at JCFord was great. We look forward to our family, future Ford purchases here at Jim Cook Ford! Thank you!!
Best dealership in Elba!!!!! My salesman Steve was so helpful, and he did exactly what he said he was going to do... That was get me a nice , dependable car. Go buy a car , and ask for Steve (in the trailer office ) you want be disappointed.
Very friendly and knowledgeable staff. Great vehicles on the lot and good prices. No problems and handled everything in one afternoon! Recommend very highly!
Jim Cook Ford is a US Car Dealer based in Elba, Alabama. Jim Cook Ford is located at 620 Troy Rd, Elba, AL 36323, USA.
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